Policies and Terms

b222d Privacy Policy

Your personal information is completely safe with us. Read this policy to learn in detail how b222d collects, uses, and protects your data.

Last Updated: January 2026

Welcome to b222d. This privacy policy explains what information we — the b222d online casino and sports betting platform — collect from you while you use our website and services, how that information is used, and what steps we take to keep it secure.

By using b222d's services, you will be considered to have agreed to the terms described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

This policy may be updated from time to time. Any changes will be published on this page and, where applicable, you will be notified by email.

What Information We Collect

We collect various types of information when you open an account, make transactions, and use our services at b222d. This information falls into two main categories.

1.1 Information You Provide Directly

  • Registration Information: Full name, date of birth, email address, mobile number, and password.
  • Identity Verification Information (KYC): A copy of your National ID (NID), passport, or driving licence — required for account verification.
  • Financial Information: Mobile numbers and transaction details for bKash, Nagad, Rocket, or Upay.
  • Communication Information: Information provided when contacting our support team via live chat or email.

1.2 Automatically Collected Information

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Information: Time of site visits, pages viewed, gaming activity, and betting history.
  • Cookies and Tracking: Session cookies, functionality cookies, and analytics-related data.
  • Location Information: Approximate geographical location inferred from your IP address.

How We Use Your Information

b222d uses the information collected only for the following legitimate purposes. We do not sell your information to any unauthorised third parties.

Purpose Description
Account Management Creating and managing your account, verifying login, and ensuring security.
Identity Verification Completing the KYC process and complying with anti-money laundering (AML) regulations.
Transaction Processing Processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
Customer Support Providing 24/7 live chat support in Bengali and resolving issues.
Security and Fraud Prevention Detecting suspicious activity and preventing misuse of the platform.
Service Improvement Analysing user experience to improve the quality of our games and services.
Promotional Communication Sending messages about bonuses, offers, and updates with your consent.
Responsible Gaming Identifying signs of gambling-related problems and providing assistance.

Sharing Information with Third Parties

b222d does not sell or rent your personal information to any third party. However, in certain specific circumstances we may share your information with selected partners.

3.1 Service Provider Partners

Certain trusted third-party services are used to operate our platform — such as payment processors, game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming, etc.) and technology service providers. These partners process information only in accordance with our instructions and operate under strict confidentiality agreements.

3.2 Legal Obligations

We may be required to disclose information under a court order, a request from an investigative authority, or applicable laws and regulations. In such cases we will provide the minimum information necessary within the limits of the legal requirement.

3.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. You will be given appropriate notice before any such change takes place.

Cookies and Tracking Technologies

The b222d website uses cookies and similar tracking technologies to improve your browsing experience and help us operate our services effectively.

  • Essential Cookies: Indispensable for maintaining login sessions, ensuring security, and keeping core services functional. These cannot be disabled.
  • Functionality Cookies: Used to remember your preferences such as language, theme, and gaming settings.
  • Analytics Cookies: Collect anonymous data to understand site usage patterns, which helps us improve our services.
  • Advertising Cookies: Used to show you relevant promotional messages based on your interests. You can disable these.

You can control or delete cookies from your browser settings. However, doing so may make some features of the site harder to use.

Data Security Measures

b222d applies industry-standard security measures to protect your personal information. Our commitment to data security is as follows:

  • SSL/TLS Encryption: All data transmissions are protected by 256-bit SSL encryption, which safeguards your information against third-party attacks.
  • Database Encryption: All sensitive information stored in our databases is kept in encrypted form.
  • Access Controls: Only authorised personnel can access user information, and every access is logged.
  • Two-Factor Authentication (2FA): Two-factor authentication is available for additional account security.
  • Regular Security Audits: Regular third-party security assessments are conducted to identify vulnerabilities in our systems.
  • Data Breach Notification: In the event of any data breach, you will be notified in a timely manner in accordance with applicable law.

However, it is not possible to guarantee that data transmission over the internet is completely secure. We strive for the highest level of protection, but the risk of transmitting information also partly depends on the user.

Data Retention Period

b222d does not retain your information for longer than necessary. Information is retained in accordance with the following guidelines:

  • Account Information: Retained for as long as the account is active and for the period required to meet legal obligations after the account is closed.
  • Transaction Records: Transaction information is retained for a minimum of five years in accordance with financial regulations.
  • KYC Documents: Identity verification documents are retained for a defined period even after the account is closed.
  • Communication Records: Support chat and email conversations are retained for a set period to ensure service quality.
  • Marketing Data: Information used for promotional communications is no longer used after you unsubscribe.

At the end of the retention period, information is securely deleted or anonymised so that the individual can no longer be identified.

Your Rights Over Your Information

As a b222d user, you have several important rights regarding your personal information. You can exercise these rights at any time.

  • Right of Access: You have the right to know what information we have collected about you and how it is being used.
  • Right to Rectification: You have the right to request correction of any inaccuracies in your information.
  • Right to Erasure: In certain circumstances you have the right to request deletion of your information, subject to legal obligations.
  • Right to Object to Processing: You have the right to object to your information being processed for marketing purposes.
  • Data Portability: You have the right to request your information in a structured format.
  • Right to Restrict Processing: In certain circumstances you have the right to request that processing of your information be restricted.

To exercise these rights, please contact us by email at: [email protected] — we will respond within 30 business days.

Protection of Minors' Information

b222d is for individuals aged 21 and above only. We do not knowingly collect or process information from anyone under the age of 21.

Age is verified at registration and identity documents are reviewed during the KYC process. If we become aware that someone under 21 has opened an account, that account will be closed immediately and all collected information will be deleted.

If you suspect that a minor is using our platform, please let us know at [email protected].

International Transfer of Information

To provide our services, your information may be processed on servers located in various countries. The standard of data protection in those countries may not be the same as in Bangladesh.

However, we ensure that appropriate safeguards are maintained for any international transfer of information and that service provider partners are contractually bound to comply with our privacy standards.

Changes and Updates to This Policy

b222d may update this privacy policy from time to time. The policy may be revised in response to legal changes, changes to our services, or user feedback.

For significant changes, we will send a notice to your registered email address and update the "Last Updated" date at the top of this page. Continued use of our services after any changes will be taken as your acceptance of the updated policy.

We recommend that you review this policy regularly so that you are always informed about how your information is being managed.

Privacy Contact

If you have any questions, concerns, or requests about this privacy policy, please get in touch with us. Our team is always ready to answer all your questions.

Email

[email protected]
Usually responded to within 24 hours

Live Chat

24/7 Support in Bengali
Use live chat for instant assistance

You can also visit our Terms & Conditions and Responsible Gaming pages for more information.